If you’ve logged into your account and found locked funds on BC.Game, it usually means they’re tied to bonuses, wagering requirements, or security checks. This is a common issue that can be resolved by fulfilling the required conditions, verifying your account, or checking for pending transactions. Understanding why your funds are locked on BC.Game and how to unblock them is key to avoiding frustration.
This guide will explain what blocked funds are, why it happens, and how to withdraw locked funds on BC.Game. Keep reading to find the solution that works for you.
What Are Locked Funds on BC.Game?
Locked funds on BC.Game are funds in your account that cannot be withdrawn until specific conditions are met. These restrictions are usually related to bonus terms, wagering requirements, security checks, or pending transactions. Locked funds are common in online casinos and are part of the platform’s rules to prevent misuse and ensure fair play.
Types of Locked Funds
Bonus Funds
When you claim a deposit bonus, free spins, or promotional rewards, the awarded amount is added as locked funds. These funds remain unavailable for withdrawal until the wagering requirements set by BC.Game are met.
Wagering Requirements
If funds are linked to a bonus, they must be wagered a specific number of times before they can be withdrawn. Until the requirement is met, the balance remains locked.
Pending Transactions
Deposits and withdrawals can sometimes take time to process. If a transaction is still under review or awaiting confirmation from the blockchain or payment provider, the funds remain locked.
Security Holds
BC.Game may temporarily lock funds if suspicious activity is detected. This can include unusual betting patterns, large withdrawal requests, or compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) policies.
Cashback and VIP Rewards
Some cashback rewards and VIP benefits are added to the account as locked funds. These funds often require additional wagering or specific activity levels before they are released.
Bonus Abuse Prevention
If BC.Game detects that a player is attempting to exploit bonus offers, such as through multiple accounts or restricted betting strategies, funds may be locked as part of fraud prevention measures.
Unverified Account Restrictions
Accounts that have not completed the KYC verification process may have withdrawal restrictions. Locked funds in unverified accounts typically remain unavailable until identity verification is completed.
Regulatory Compliance Holds
If a player is accessing BC.Game from a restricted region or violating platform terms, funds may be locked to comply with legal and regulatory requirements.
Locked funds on BC.Game are primarily tied to bonus conditions, security measures, and transaction processing. Understanding the different types of locked funds and their requirements can help players avoid delays and meet the necessary conditions to unlock their balance. If funds remain locked without a clear reason, contacting BC.Game support is the best way to resolve the issue.
Why Are My Funds Locked on BC.Game?
Locked funds on BC.Game usually happen due to specific rules and security measures. The platform applies restrictions to ensure fair play, compliance with regulations, and secure transactions. Understanding the reasons why are my funds locked on BC.Game can help you unlock them faster. Here are the most common causes:
Unmet Wagering Requirements
Bonuses, rakeback rewards, and promotional offers come with wagering requirements that must be met before withdrawal. If you’ve claimed a bonus, you must wager a certain amount before the funds are unlocked.
Unverified Account (KYC Requirements)
BC.Game requires users to verify their identity to prevent fraud and money laundering. If your account is not verified, withdrawals may be restricted until you provide the necessary documents, such as an ID and proof of address.
Pending Deposit or Withdrawal Review
Crypto transactions can take time to process, especially if there is network congestion or if the transaction amount is large. In some cases, deposits or withdrawals may be under manual review, temporarily locking the funds.
Anti-Money Laundering (AML) Policy
To prevent misuse, BC.Game enforces a 1x wagering requirement on all deposits before withdrawals can be made. This means you need to wager the full deposit amount at least once before withdrawing.
Security Measures or Suspicious Activity
If the platform detects unusual activity, such as irregular betting patterns, multiple withdrawal requests in a short period, or other security concerns, funds may be locked temporarily until the issue is resolved.
Use of Multiple Accounts
Creating multiple accounts to claim bonuses or circumvent restrictions is against BC.Game’s rules. If detected, funds may be locked, and the accounts may be suspended.
Chargebacks or Payment Disputes
If a player initiates a chargeback or disputes a payment with their bank or payment provider, BC.Game may lock the associated funds until the dispute is resolved.
Funds can be locked for multiple reasons, including security checks, bonus terms, and payment verification. Reviewing your account activity and ensuring compliance with BC.Game’s rules can help prevent delays. If your funds remain locked, contacting customer support is the best course of action.
How to Withdraw Locked Funds on BC.Game
Locked funds on BC.Game are subject to specific conditions that must be met before they can be withdrawn. These conditions include wagering requirements, account verification, and transaction processing. If your funds are locked, find out how to withdraw locked funds on BC.Game:
Check the Bonus and Wagering Conditions
Go to your account dashboard and review the Bonuses or Rakeback section. If your funds are tied to a bonus, check the wagering requirements that must be completed before withdrawal. Ensure you are playing eligible games, as some games may contribute less or not at all to wagering progress.
Complete the Required Wagering
If your funds are locked due to an active bonus, you must meet the required wagering conditions. The required amount varies based on the bonus type. Slot games typically contribute 100% to wagering, while table games and live dealer games may contribute at a lower percentage.
Verify Your Account
If your funds are locked due to missing identity verification, complete the Know Your Customer (KYC) process. Upload the required documents in your account settings, such as:
- A government-issued ID (passport, driver’s license)
- Proof of address (utility bill, bank statement)
- Crypto wallet ownership proof (if required)
Contact Customer Support
If you are unsure why your funds are locked or have already completed the necessary requirements, reach out to BC.Game’s support team. They can provide clarification and resolve issues related to your balance. Support is available through:
- Live Chat: 24/7 assistance for urgent issues
- Email: [email protected] for detailed inquiries
- Community Forums & Telegram: Engage with other players and BC.Game staff for additional guidance
Wait for Pending Transactions
If your funds are locked due to a recent deposit or withdrawal, the transaction may still be processing. Crypto transactions generally take 10–30 minutes, but larger withdrawals or certain payment methods may require additional time for manual review.
Avoid Violating Terms & Conditions
Ensure you are complying with BC.Game’s rules to prevent further restrictions on your funds. Avoid using multiple accounts, following betting patterns that violate bonus terms, or attempting to withdraw funds before meeting deposit wagering requirements.
Locked funds can usually be withdrawn after meeting wagering conditions, verifying your account, or waiting for transaction approvals. If the issue persists, checking your bonus status and reaching out to support can help resolve the problem. Following the platform’s guidelines ensures a faster withdrawal process.